![]() ![]() ![]() 12:00:13:964 832 e68 Report Uploading 3 events using cached cookie, reporting URL = ![]() The most recent install attempt from the WindowsUpdate.log shows the following: 0.Ġ0:00.141: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0.Ġ0:00.141: ERROR: A newer version of Internet Explorer is already installed on the system.Ġ0:00.156: ERROR: Internet Explorer version check failed.Ġ0:00.156: INFO: Setup exit code: 0x00009C48 (40008) - A more recent version of Internet Explorer is installed.Ġ0:00.484: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE1FE89.tmpĠ0:00.499: INFO: Unable to remove directory C:\Windows\TEMP\IE1FE89.tmp, marking for deletion on reboot.Ġ0:00.515: INFO: Released Internet Explorer Installer Mutex 16428Ġ0:00.141: INFO: Checking if iexplore.exe's current version is between. Note: After doing the steps above, you can enable your antivirus program again. Restart your computer for the changes to take effect and run the Windows Update again. Click on the arrow beside Windows 8.1, Windows 8, and Windows 7 on this link. 16428Ġ0:00.125: INFO: Previous version of Internet Explorer. Since you’re using Windows 7, you can do this by running the Windows Update Troubleshooter. I've included a copy of the IE11_main log from C:\Windows below:Ġ0:00.016: Started: 1 (Y/M/D) 14:40:23.621 (local)Ġ0:00.016: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)Ġ0:00.016: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-圆4-en-us.exe" /WSUSĠ0:00.031: INFO: Setup installer for Internet Explorer. I also found a copy here: /en-gb/help/17621/internet-explorer-downloads This appears to install fine, but when checking with Windows update, it was still prompting me to update and the same error occurred. If I try and install it using the offline installer, an error tells me it can't proceed because of a newer version installed. I have not been able to uninstall it as it is not showing on the installed programs list, nor is it showing as an installed update. ![]()
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